Which authority handles the case?
Start with where the company is licensed and the arrangement proposed for the worker. The Ministry of Human Resources and Emiratisation (MOHRE) publishes service-specific permit routes. Ask the relevant free zone about its process if the business is licensed there.
Who needs to prepare the file?
Ask the employer to confirm the signatory and job details. Ask the employee to verify personal details through an approved internal channel. Check whether the route calls for signed forms, qualifications or other evidence.
What should HR track?
Record the stage, application reference and action owner. Confirm the authority’s current authorization before relying on an application for a start date. Escalate differences between the offered role and filed information before the next step.